Last updated: September 1, 2026
Shipping
We make every effort to process and ship orders as quickly as possible.
In-Stock Items
Regularly stocked items typically ship within 3–5 business days of the order being placed.
Once your order has been packaged and shipped, you will receive a shipping confirmation email at the email address provided with your order. This email will include your tracking number and carrier information.
Orders are generally shipped via UPS or USPS.
Please allow 24–48 hours after receiving your shipping confirmation for tracking information to update. In some cases, tracking information may not show movement immediately after the package has been shipped.
Pre-Orders and Special-Order Items
Pre-order items may require approximately 4–6 weeks for processing before shipment. Please refer to the individual product page for the specific processing and estimated shipping timeframe applicable to your order.
If we anticipate that an order will need to ship later than the timeframe stated on the applicable product page, we will contact you using the email address provided with your order.
Shipping Delays
Estimated processing and delivery times are not guarantees. Delays may occasionally occur due to carrier issues, weather, holidays, or other circumstances outside of our control.
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier’s policies and schedule.
Returns
We accept returns of unused and uninstalled items only.
You must contact us and receive return authorization before sending any item back. We cannot accept or process unauthorized returns.
To request a return, please contact us using the contact information provided on our Website and include your order information and the reason for the return.
Welding Fixtures
Welding fixtures are eligible for return only if no parts have been installed on the fixture and the fixture is returned in its original, unused condition.
Welding fixtures must be free of scratches, damage, modifications, weld marks, or other signs of use.
A restocking fee may apply to eligible returns.
Any welding fixture that has had parts installed, has been modified, damaged, scratched, welded on, or otherwise shows signs of use may not be eligible for return.
Return Authorization
Do not ship a return to us without receiving authorization first.
After you contact us, we will provide instructions for returning your item if your return is eligible.
Items returned without prior authorization may be refused or returned to the customer at the customer’s expense.
Refunds
Refunds are not issued until the returned item has been received at our warehouse and inspected.
Once the item has been inspected and accepted as an eligible return, we will process the refund to the original payment method used for the purchase.
The amount of any applicable restocking fee or other non-refundable charges will be deducted from the refund.
If an item does not meet the requirements of this Return Policy, we will contact you regarding the return. The item may be returned to you at your expense.
Sale Items
Sale or discounted items are subject to the same return requirements unless otherwise stated on the applicable product page.
Return Shipping
Unless an item is defective, damaged when received, or was sent incorrectly due to our error, the customer is responsible for the cost of return shipping.
Original shipping charges are generally non-refundable.
We strongly recommend using a trackable shipping service when returning an item. We are not responsible for items lost or damaged while being returned to us.
Damaged or Incorrect Items
If your order arrives damaged or you receive an incorrect item, please contact us as soon as possible after delivery.
Please provide your order information and, when applicable, photographs showing the condition of the package and item. We will review the issue and determine the appropriate resolution.
Do not return a damaged or incorrect item unless we have provided return instructions.
Order Cancellation
If you need to cancel an order, please contact us as soon as possible.
Because orders may enter processing or production shortly after being placed, we cannot guarantee that a cancellation request can be accommodated. Orders that have already been processed, manufactured, or shipped may not be eligible for cancellation.
Pre-order and special-order items may be subject to additional cancellation restrictions as stated on the applicable product page.
Need Help?
If you have questions about shipping, returns, or refunds, please contact us through the contact information provided on sas47.com.
We recommend contacting us before sending any item back so that we can confirm whether the item is eligible for return and provide the appropriate return instructions.